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Government Gateway: A step by step guide

Once we have discovered if you are likely to be able to appeal your rates then if you’re the owner, occupier or authorised agent of a property, you will need to register on the Government Gateway to appeal your rates, or to appoint an agent to appeal your rates for you.

You can sign in or register here.

It’s a relatively quick process, but these short videos explain step by step how you can appoint Biz Rates UK to appeal your rates.

Before attempting to register you will need your National Insurance number, date of birth and one other form of identification, such as – UK passport, P60 or payslips.

If you’re not eligible for a National Insurance number or you don’t have proof of ID, you should contact the Valuation Office Agency (VOA) by emailing

"Thankfully, Biz Rates were successful in their challenge. Our new rateable value was significantly lower."
Joe Cribley, Bar Pina
“We’d tried to appeal without any progress.This result exceeded our expectations. Highly recommended!”
Dan Cass, Magnum Storage
"I was extremely pleased with the end result.It makes our business much more viable."
Jules, Pie Jackers
"Biz Rates are thorough, knowledgeable & professionals. I would recommend them to anyone."
Roy, Battlezone Laser
"Biz Rates dealt with the problem quickly and efficiently.We would highly recommend Biz Rates.”
Niall Deas, Method

Video 1: Create a User ID on Government Gateway

A step-by-step guide on how to Create a User ID on the Government Gateway.

Having problems? Get in touch and we will talk you through the process.

Video 2: Register Your Business

In less than 1 minute we will show you how to Register Your Business on the Government Gateway.

Video 3: Claiming Your Property

In the third short video we will show you how to claim your property on the Government Gateway.

After this video your request is now registered and you will have to wait for email confirmation from the VOA.

Video 4: Appoint Biz Rates UK Ltd

Upon receipt of a confirmation email from the VOA you will need to appoint Biz Rates UK as your agent.

It takes less than 1 minute and we will then be appointed and can appeal your rates.

MRICS Surveyors, Increase your returms, Friendly professional service & Over 25 years experience of reducing the rateable value
MRICS Surveyors, Increase your returns

Take the Biz Rates Challenge

Complete the form
Attach a rates bill

That’s it!

We will advise if we think there are savings worth pursuing.

No fee | No obligation | Private & confidential